{"id":1544,"date":"2026-05-06T10:20:12","date_gmt":"2026-05-06T10:20:12","guid":{"rendered":"https:\/\/axiswi.in\/resortthelohias\/?page_id=1544"},"modified":"2026-05-09T20:54:00","modified_gmt":"2026-05-09T20:54:00","slug":"refund-cancellation","status":"publish","type":"page","link":"https:\/\/axiswi.in\/resortthelohias\/refund-cancellation\/","title":{"rendered":"Refund & Cancellation"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#97713F” animated_gradient_bg=”true” animated_gradient_bg_color_1=”#97713F” animated_gradient_bg_color_2=”#DBAE73″ animated_gradient_bg_speed=”1300″ animated_gradient_bg_blending_mode=”linear” scene_position=”center” top_padding=”7%” bottom_padding=”10%” right_padding_tablet=”0″ text_color=”light” text_align=”center” 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Review the Policy<\/h5>\n[\/vc_column_text][nectar_responsive_text inherited_font_style=”default” text_color=”#000000″ text_direction=”default” font_size_tablet=”14px” font_size_phone=”16px”]General<\/u><\/strong><\/p>\n

Please take time to read these terms and conditions governing the \u201cwww.resortthelohias.com\u201d website. By accessing this website, you agree to accept, without limitation or criterion, all of these terms and conditions of use. If you do not agree to these terms, please do not use the site.<\/p>\n

Disclaimer<\/u><\/strong><\/p>\n

Payment made through sources other than the brand website, corporate affiliates (B2B\/B2C), Online Travel Agencies (OTAs), or by calling the respective hotels will not be accepted by\u00a0Resort The Lohias<\/strong>.<\/p>\n

Reservation, amendments and cancellation<\/u><\/strong><\/p>\n

All reservations are subject to availability. Reservations made on this site are considered conditional until a confirmation number is given to the guest to substantiate the reservations by email. The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings.<\/p>\n

Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience. The Hotel will not be liable should it fail to provide its products and services due to unavailability.<\/p>\n

In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it cancelled. This is the limit of the hotel\u2019s liability.<\/p>\n

The hotel reserves the right to impose a cancellation fee of per room per night or full amount of stay in the event of a late cancellation notice or a no-show at the hotel.<\/p>\n

Our hotel does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.<\/p>\n

Charges and payment terms<\/u><\/strong><\/p>\n

Resort The Lohias<\/strong>\u00a0reserves the right to charge a deposit, where applicable, on confirmation of a reservation. If the payment are not complied with, we hold the right to cancel the booking without liability and retain the deposit. Where a deposit is required, payment can be settled by major credit card or in the event where no credit card is available, settlement in cash is necessary to facilitate the booking procedures.<\/p>\n

Disclaimer:<\/strong>\u201d Payment made through sources other than the brand website, corporate affiliates (B2B\/B2C), Online Travel Agencies (OTAs), or by the bank transfer to our company account will not be accepted by our hotel.\u201d<\/p>\n

Online Rates<\/u><\/strong><\/p>\n

Resort The Lohias<\/strong>\u00a0reserves the right to change, modify and adjust the rates with or without prior notice. The rates are governed and subjected by terms and conditions stipulated by individual hotels.<\/p>\n

Limitation of liability and disclaimer<\/u><\/strong><\/p>\n

Resort The Lohias<\/strong>\u00a0does not warrant that errors or omissions may sometimes occur.\u00a0Resort The Lohias<\/strong>\u00a0does not warrant the accuracy, timeliness, currency and completeness of the contents, including without limitation, any information relating to rates and room availability. Bene Hotels disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this web site and other worldwide web links including without limitation, as to the merchantability or fitness for any particular purpose.<\/p>\n

Resort The Lohias<\/strong>\u00a0will not be responsible for any damages including without limitation, damages for loss of profits arising in contract or from your use or inability to use this site.<\/p>\n

Resort The Lohias<\/strong>\u00a0does not guarantee that this site is free from infection by viruses and shall not be liable for any damages or loss.<\/p>\n

In no event shall\u00a0Resort The Lohias<\/strong>\u00a0nor its subsidiaries, agents, divisions, affiliates, representatives or licensors be liable to any indirect, incidental or consequential damages whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if Bene Hotels has been informed of the possibility of such damages.<\/p>\n

The Site may contain links to other World Wide Web sites, either directly or indirectly and, where possible, we will make clear where such links are being made. Those sites are provided by independent third parties and\u00a0Resort The Lohias<\/strong>\u00a0is not responsible for their availability or content.[\/nectar_responsive_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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